1. #1

    acces and modification of the data base by the support to acces data account

    I just suggest that the support should have the acces to the data base to modify the game data in case where a player has clearly lost some thing (like the mmr in case of a crash or bug). to do that the player will need to give some serious proof like a video, because the support need to see the crash.
    But connection crash will not work to regain mmr or end a penality because the player can just disconect his Ethernet cable or off his wifi while recording. So there will be only clear game bug or crash that will permit a modification of the acount data by the support.
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  2. #2
    Avatar de Ubi-MyAnh Community Representative
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    Hi Vizir_Iznogoud,

    You currently are on French forums, so please either write in French, or go to our English forums.

    Thank you,

    My-Anh
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