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Afficher la version complète : Déconnection, Erreur Delta-04



Wolfoot
21/03/2019, 23h18
Depuis la sortie du jeu, j'ai très régulièrement des déconnections, des fois c'est en chaine, toutes les 2 minutes, des fois c'est au bout d'une heure, et ensuite souvent en boucle.
Les 3 derniers jours ca s'est fini par un serveur injoignable.

En instance c'est pas extrêmement gênant pour l'instant il y a des checkpoints réguliers mais a l'extérieur il m'est arrivé de revenir 100m en arriere.
Sachant qu'a chaque fois je me reprend le loading de la zone (et le loading du menu qui est quasi aussi long que celui du monde oO ) c'est de plus en plus pénible.

J'ai suivi vos conseil de configuration réseau, j'ai toujours les memes soucis.

Et vu que bon... des jeux en ligne j'en ai un paquet et que seul ce jeu pose soucis, je me demande si ce ne sont pas les serveurs qui ont du mal.
En revanche des amis n'ont pas de pb.

Je suis chez Free, a Paris en Fibre optique.

Ubi-Keolun
22/03/2019, 16h24
Bonjour,

Je suis désolée que tu rencontres ces soucis.

Je te recommande dans un premier temps d'appliquer les recommandation de cette FAQ (https://support.ubi.com/fr-FR/faqs/38816/).

Si après tout ça le problème persiste encore, pourras-tu créer un ticket de support ou mettre à jour celui existant si tu en as déjà un en ajoutant les infos suivantes ?

- Nom de ton fournisseur d'accès à internet :
- Type de connexion utilisée (câble ethernet/Wi-fi) :
- Utilises-tu un plug ou un répéteur entre ton ordinateur et ton modem :

Rapport de Uplay suivants :
- launcher_log.txt
- Network_info.txt
Accessibles par défaut à l'emplacement : C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs

+ une capture d'écran de la configuration de tes ports

Je reste dispo si besoin :)

Wolfoot
22/03/2019, 22h40
Je viens d'avoir une deco en ramassant une caisse, puis entrant dans une zone d'instance.
22h35 environ

Launcher_Log.txt
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (152)
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (153) -- Starting Ubisoft Game Launcher --
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (157) Platform: PC.
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (165) Exe version: 85.1.6055
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (166) Installed version: 6055
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (167) Built: Mar 21 2019.
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (172) OS: Microsoft Windows 10, 64-bit Professional (build 17134)
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (177) CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (182) GPU: NVIDIA GeForce GTX 1070
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (187) RAM: 16384 MB
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (195) Timezone: UTC+01:00
[12720] 2019-03-22 21:57:38 [17556] INFO HubUtils.cpp (212) Command line:
[12720] 2019-03-22 21:57:38 [12160] INFO BusSettings.cpp (85) Failed to disable start on Windows start.
[12720] 2019-03-22 21:57:38 [17556] INFO Hub.cpp (403) Environment is PROD.
[12720] 2019-03-22 21:57:40 [ 2552] INFO AccountOnlineLogin.cpp (228) Login Method: 4.
[12720] 2019-03-22 21:57:41 [ 2552] INFO AccountLogin.cpp (393) User: def89faa-461c-4b34-82d1-3fd0543913ee
[12720] 2019-03-22 21:57:42 [12008] ERROR SysTrayView.cpp (147) Failed to set tray icon with ID 103 Error: 2147500037
[12720] 2019-03-22 22:10:26 [14932] INFO ApiProcessConnection.cpp (124) Game with process id 5352 connected.
[12720] 2019-03-22 22:10:26 [14932] INFO ApiProcessConnection.cpp (135) Game with process id 5352 has been started with product id 4932 (branch: 'default').
[12720] 2019-03-22 22:10:26 [14932] INFO ApiProcessConnection.cpp (279) Game with process id 5352 disconnected.
[12720] 2019-03-22 22:10:26 [14932] INFO GameStartPipe.cpp (80) Accepted connection.
[12720] 2019-03-22 22:10:26 [14932] INFO GameStartPipe.cpp (81) Starting game session.
[12720] 2019-03-22 22:10:29 [14932] INFO ApiProcessConnection.cpp (124) Game with process id 13756 connected.
[12720] 2019-03-22 22:10:29 [14932] INFO ApiProcessConnection.cpp (135) Game with process id 13756 has been started with product id 4932 (branch: 'default').
[12720] 2019-03-22 22:10:29 [14932] INFO ApiProcessConnection.cpp (199) API version: 1.0.0.
[12720] 2019-03-22 22:10:29 [14932] INFO UplayGameConnectionHandler.cpp (375) Game with process id 13756 connected.
[12720] 2019-03-22 22:10:29 [14932] INFO UplayGameConnectionHandler.cpp (327) Game with process id 13756 disconnected.
[12720] 2019-03-22 22:10:29 [14932] INFO ApiProcessConnection.cpp (279) Game with process id 13756 disconnected.
[12720] 2019-03-22 22:10:40 [14932] INFO ApiProcessConnection.cpp (124) Game with process id 4584 connected.
[12720] 2019-03-22 22:10:40 [14932] INFO ApiProcessConnection.cpp (135) Game with process id 4584 has been started with product id 4932 (branch: 'default').
[12720] 2019-03-22 22:10:40 [14932] INFO ApiProcessConnection.cpp (199) API version: 1.0.0.
[12720] 2019-03-22 22:10:41 [14932] INFO UplayGameConnectionHandler.cpp (375) Game with process id 4584 connected.
[12720] 2019-03-22 22:10:54 [14932] ERROR MercuryTokenGet.cpp (40) No info for ingamestore product found: 4932
[12720] 2019-03-22 22:10:55 [14932] INFO ApiAvatarHandler.cpp (96) Sending avatar response with size 262160B

network_info.txt



--------------------- Network information ----------------------
Network summary:
* Network appears to function ok.

Operating system: Windows Xp or Later
Installed protocols: AF_UNIX (1001)
TCP/IP MSAFD [TCP/IP] (1002)
TCP/IP MSAFD [UDP/IP] (1003)
TCP/IP MSAFD [RAW/IP] (1004)
TCP/IP MSAFD [TCP/IPv6] (1005)
TCP/IP MSAFD [UDP/IPv6] (1006)
TCP/IP MSAFD [RAW/IPv6] (1007)
Fournisseur de services RSVP TCPv6 (1008)
Fournisseur de services RSVP TCP (1009)
Fournisseur de services RSVP UDPv6 (1010)
Fournisseur de services RSVP UDP (1011)
Hyper-V RAW (1012)
MSAFD Irda [IrDA] (1013)
vSockets DGRAM (1014)
vSockets STREAM (1015)

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0
DHCP Enabled: No Have Wins: No

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:
IP Address: 192.168.93.1 mask: 255.255.255.0

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:
IP Address: 192.168.93.1 mask: 255.255.255.0
Gateway: 0.0.0.0
DHCP Enabled: No Have Wins: No

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:
IP Address: 192.168.93.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: Ethernet
Adapter index: 4
Adapter id: {15ED5978-DCB5-451C-916A-C03F3889C141}
Adapter Desc: Intel(R) Ethernet Connection (2) I219-V
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1480
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 2c-56-dc-48-45-b0
Adapter DNS: 192.168.0.1

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:
IP Address: 192.168.93.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: Ethernet
Adapter index: 4
Adapter id: {15ED5978-DCB5-451C-916A-C03F3889C141}
Adapter Desc: Intel(R) Ethernet Connection (2) I219-V
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1480
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 2c-56-dc-48-45-b0
Adapter DNS: 192.168.0.1
IP Address: 192.168.0.11 mask: 255.255.255.0

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:
IP Address: 192.168.93.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: Ethernet
Adapter index: 4
Adapter id: {15ED5978-DCB5-451C-916A-C03F3889C141}
Adapter Desc: Intel(R) Ethernet Connection (2) I219-V
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1480
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 2c-56-dc-48-45-b0
Adapter DNS: 192.168.0.1
IP Address: 192.168.0.11 mask: 255.255.255.0
Gateway: 192.168.0.1

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:
IP Address: 192.168.93.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: Ethernet
Adapter index: 4
Adapter id: {15ED5978-DCB5-451C-916A-C03F3889C141}
Adapter Desc: Intel(R) Ethernet Connection (2) I219-V
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1480
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 2c-56-dc-48-45-b0
Adapter DNS: 192.168.0.1
IP Address: 192.168.0.11 mask: 255.255.255.0
Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: 192.168.0.1 1553281726
Have Wins: No

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:
IP Address: 192.168.93.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: Ethernet
Adapter index: 4
Adapter id: {15ED5978-DCB5-451C-916A-C03F3889C141}
Adapter Desc: Intel(R) Ethernet Connection (2) I219-V
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1480
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 2c-56-dc-48-45-b0
Adapter DNS: 192.168.0.1
IP Address: 192.168.0.11 mask: 255.255.255.0
Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: 192.168.0.1 1553281726

Adapter name: VPN - VPN Client
Adapter index: 8
Adapter id: {6DF65F90-6C10-4588-9647-D207CA77E3F3}
Adapter Desc: VPN Client Adapter - VPN
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusDown
Adapter Addr: 0-ad-84-7c-5c-a1
Adapter DNS:

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:
IP Address: 192.168.93.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: Ethernet
Adapter index: 4
Adapter id: {15ED5978-DCB5-451C-916A-C03F3889C141}
Adapter Desc: Intel(R) Ethernet Connection (2) I219-V
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1480
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 2c-56-dc-48-45-b0
Adapter DNS: 192.168.0.1
IP Address: 192.168.0.11 mask: 255.255.255.0
Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: 192.168.0.1 1553281726

Adapter name: VPN - VPN Client
Adapter index: 8
Adapter id: {6DF65F90-6C10-4588-9647-D207CA77E3F3}
Adapter Desc: VPN Client Adapter - VPN
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusDown
Adapter Addr: 0-ad-84-7c-5c-a1
Adapter DNS:
IP Address: 0.0.0.0 mask: 0.0.0.0

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:
IP Address: 192.168.93.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: Ethernet
Adapter index: 4
Adapter id: {15ED5978-DCB5-451C-916A-C03F3889C141}
Adapter Desc: Intel(R) Ethernet Connection (2) I219-V
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1480
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 2c-56-dc-48-45-b0
Adapter DNS: 192.168.0.1
IP Address: 192.168.0.11 mask: 255.255.255.0
Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: 192.168.0.1 1553281726

Adapter name: VPN - VPN Client
Adapter index: 8
Adapter id: {6DF65F90-6C10-4588-9647-D207CA77E3F3}
Adapter Desc: VPN Client Adapter - VPN
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusDown
Adapter Addr: 0-ad-84-7c-5c-a1
Adapter DNS:
IP Address: 0.0.0.0 mask: 0.0.0.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet1
Adapter index: 5
Adapter id: {2962C3C0-1FA2-487D-8F6B-D82FB4579F65}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet1
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-1
Adapter DNS:
IP Address: 192.168.193.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: VMware Network Adapter VMnet8
Adapter index: 10
Adapter id: {E8F821CD-56E0-4CE2-9D7E-D6D67789BD0B}
Adapter Desc: VMware Virtual Ethernet Adapter for VMnet8
Adapter medium: Unspecified
Adapter Flags: 449
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 0-50-56-c0-0-8
Adapter DNS:
IP Address: 192.168.93.1 mask: 255.255.255.0
Gateway: 0.0.0.0

Adapter name: Ethernet
Adapter index: 4
Adapter id: {15ED5978-DCB5-451C-916A-C03F3889C141}
Adapter Desc: Intel(R) Ethernet Connection (2) I219-V
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1480
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusUp
Adapter Addr: 2c-56-dc-48-45-b0
Adapter DNS: 192.168.0.1
IP Address: 192.168.0.11 mask: 255.255.255.0
Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: 192.168.0.1 1553281726

Adapter name: VPN - VPN Client
Adapter index: 8
Adapter id: {6DF65F90-6C10-4588-9647-D207CA77E3F3}
Adapter Desc: VPN Client Adapter - VPN
Adapter medium: Unspecified
Adapter Flags: 453
Adapter MTU: 1500
Adapter type: MIB_IF_TYPE_ETHERNET
Adapter IfType: IF_TYPE_ETHERNET_CSMACD
Adapter Status: IfOperStatusDown
Adapter Addr: 0-ad-84-7c-5c-a1
Adapter DNS:
IP Address: 0.0.0.0 mask: 0.0.0.0
Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: 0
Have Wins: No

Routing table:
Destination Netmask Nexthop Interface Metric Proto Type Age
--------------- --------------- --------------- --------- ------- ------------------- ------------ -------
0.0.0.0 0.0.0.0 192.168.0.1 4 25 PROTO_IP_NETMGMT REMOTE_ROUTE 134799s
127.0.0.0 255.0.0.0 127.0.0.1 1 331 PROTO_IP_LOCAL LOCAL_ROUTE 182068s
127.0.0.1 255.255.255.255 127.0.0.1 1 331 PROTO_IP_LOCAL LOCAL_ROUTE 182068s
127.255.255.255 255.255.255.255 127.0.0.1 1 331 PROTO_IP_LOCAL LOCAL_ROUTE 182068s
192.168.0.0 255.255.255.0 192.168.0.11 4 281 PROTO_IP_LOCAL LOCAL_ROUTE 134799s
192.168.0.11 255.255.255.255 192.168.0.11 4 281 PROTO_IP_LOCAL LOCAL_ROUTE 134799s
192.168.0.255 255.255.255.255 192.168.0.11 4 281 PROTO_IP_LOCAL LOCAL_ROUTE 134799s
192.168.93.0 255.255.255.0 192.168.93.1 10 291 PROTO_IP_LOCAL LOCAL_ROUTE 6531s
192.168.93.1 255.255.255.255 192.168.93.1 10 291 PROTO_IP_LOCAL LOCAL_ROUTE 6531s
192.168.93.255 255.255.255.255 192.168.93.1 10 291 PROTO_IP_LOCAL LOCAL_ROUTE 6531s
192.168.193.0 255.255.255.0 192.168.193.1 5 291 PROTO_IP_LOCAL LOCAL_ROUTE 6531s
192.168.193.1 255.255.255.255 192.168.193.1 5 291 PROTO_IP_LOCAL LOCAL_ROUTE 6531s
192.168.193.255 255.255.255.255 192.168.193.1 5 291 PROTO_IP_LOCAL LOCAL_ROUTE 6531s
224.0.0.0 240.0.0.0 127.0.0.1 1 331 PROTO_IP_LOCAL LOCAL_ROUTE 182068s
224.0.0.0 240.0.0.0 192.168.0.11 4 281 PROTO_IP_LOCAL LOCAL_ROUTE 182066s
224.0.0.0 240.0.0.0 192.168.193.1 5 291 PROTO_IP_LOCAL LOCAL_ROUTE 6535s
224.0.0.0 240.0.0.0 192.168.93.1 10 291 PROTO_IP_LOCAL LOCAL_ROUTE 6535s
255.255.255.255 255.255.255.255 127.0.0.1 1 331 PROTO_IP_LOCAL LOCAL_ROUTE 182068s
255.255.255.255 255.255.255.255 192.168.0.11 4 281 PROTO_IP_LOCAL LOCAL_ROUTE 182066s
255.255.255.255 255.255.255.255 192.168.193.1 5 291 PROTO_IP_LOCAL LOCAL_ROUTE 6535s
255.255.255.255 255.255.255.255 192.168.93.1 10 291 PROTO_IP_LOCAL LOCAL_ROUTE 6535s


Pour mes ports je suis en UPnP, je n'ai jamais eu besoin d'ouvrir quoi que ce soit.

Wolfoot
22/03/2019, 23h39
nouvelle déco... Delta 3

Dans le launcher_log.txt a la fin.
with product id 4932 (branch: 'default').
[12720] 2019-03-22 22:10:40 [14932] INFO ApiProcessConnection.cpp (199) API version: 1.0.0.
[12720] 2019-03-22 22:10:41 [14932] INFO UplayGameConnectionHandler.cpp (375) Game with process id 4584 connected.
[12720] 2019-03-22 22:10:54 [14932] ERROR MercuryTokenGet.cpp (40) No info for ingamestore product found: 4932
[12720] 2019-03-22 22:10:55 [14932] INFO ApiAvatarHandler.cpp (96) Sending avatar response with size 262160B
[12720] 2019-03-22 23:38:28 [14932] ERROR TCPSocket.cpp (478) Failed to read from socket. Error is 10054.
[12720] 2019-03-22 23:38:28 [14932] ERROR ChannelListener.cpp (78) Lost connection to channel. Error: 8.

Wolfoot
24/03/2019, 09h29
J'ai ouvert les ports, dans le doute, mais j'ai toujours des décos (retour au menu.)

En moyenne, 1 par demi heure ou par heure et étonnement seulement aux "heures de pointes" j'ai pu jouer toute la matinée samedi sans aucune déco et a 14h ca a commencé, jusqu'au soir, parfois avec file d'attente ou serveur inaccessible quand je voulais revenir en jeu.

J'aimerai bien savoir si ce sont les serveurs qui galèrent ou si c'est mon FAI qui aime pas Division 2, vu que seul ce jeu a un soucis.

Ubi-Sphinx
26/03/2019, 13h25
Salut Wolfoot, si tu es le seul de tes amis à obtenir ces déconnexions, c'est que le souci se situe au niveau de ta configuration réseau.

Est-ce que tu pourrais ouvrir un dossier de Support ici (https://support.ubi.com/fr-FR/Cases/New) en fournissant à nos Agents des captures d'écran de tes ports ouverts sur ta box internet, ainsi que tes fichiers d'information système (https://support.ubi.com/fr-FR/faqs/000026442/Submit-Dxdiag-and-Msinfo/) ?

Ils seront en mesure de regarder tout cela pour toi ! :)

Wolfoot
28/03/2019, 08h36
Merci, je vais faire ça, si les problèmes continuent.
Cependant il y a 2 jours j'ai joué online avec 3 amis et je n'ai eu aucune déco en 3-4h de jeu.
Soit c'est le fait de jouer solo qui cause ses déco, soit il y a eu des interventions sur ma ligne ou vos serveurs.

Je mettrai a jour si les problèmes reviennent ou disparaissent.